Cookie and data protection policy

This English version is a translation provided for information. In case of discrepancy, the Spanish version prevails.

Cookie Policy

Arkenzo Investments SLU (hereinafter “Bernabéu Tours”), with its registered address at Calle Eros, 16, 1º C-D, 28045 Madrid, owns this website and is the Controller of the personal data we obtain through your browsing.

You can contact us through the following channels:

Phone: +34 641 951 075
Email: info@bernabeutours.com
Address: Calle Eros, 16, 1º C-D, 28045 Madrid

So that you know clearly and transparently what information we collect about you, and so that you can manage your privacy preferences, Bernabéu Tours makes this Cookie Policy available to you.

This policy applies both to this website and to all domains and subdomains owned by Bernabéu Tours, so your cookie settings will be kept across all our pages.

What are cookies?

Cookies are small text files that are downloaded to your browser when you visit a website. They collect information for different purposes, such as making browsing easier, remembering preferences and improving the user experience.

The General Data Protection Regulation (GDPR) treats cookies as a type of “online identifier”, and in some cases they may collect personal data. For example, authentication cookies let you log in to a website.

Cookies can be classified by:

Purpose: technical, preference, statistics, marketing and social media.
Persistence: session cookies (deleted when you leave) or persistent cookies (stored for a set period).
Origin: first-party (belonging to the website) or third-party (installed by external service providers).

Types of cookies we use

Technical cookies: needed for the basic operation of the website. Among other things, they allow you to browse and use the different options or services available.

Preference cookies: remember certain settings, such as your language or other user preferences.

Statistics cookies: collect information about how users use the website, in order to analyse and improve how it works.

Marketing/advertising cookies: allow certain advertising spaces to be managed and, where applicable, control how often certain ads are shown.

External marketing cookies: may be used to analyse the user's browsing in order to offer personalised advertising, always in line with the preferences and consents that have been set.

Social media cookies: make it easier to interact with platforms and social networks such as Facebook, Instagram, LinkedIn or others that may be integrated into the website.

Google Maps: the meeting-point map is served by Google, which may set its own cookies. It only loads if you accept cookies or click “Show the Google map”.

Other similar technologies, such as tracking pixels or scripts, which work in a similar way to cookies, may also be used.

How long do cookies stay installed?

Depending on how long they remain stored in your browser, cookies can be:

Session cookies: deleted automatically when you close your browser or end the session.

Persistent cookies: remain stored for a set period, established by the party responsible for the cookie or by the relevant external provider.

How can I manage cookies?

You can change your cookie preferences at any time. You can also delete or block cookies from your browser settings.

Please bear in mind, however, that disabling certain cookies may affect how the website works or some of its features.

You can manage cookies from the settings of the main browsers:

Firefox: browser privacy settings.
Google Chrome: cookies and site data settings.
Microsoft Edge: cookies and site permissions settings.
Safari: privacy and security preferences.

Changes to the Cookie Policy

Bernabéu Tours may modify or update this Cookie Policy when necessary, especially as a result of regulatory or technical changes or changes to the services offered through the website.

The current version of this Cookie Policy will always be available on our website.

Data processing and your rights

Where cookies or similar technologies involve processing personal data, you may exercise the rights that apply to you under the applicable regulations.

To exercise your rights, you can send a request to Bernabéu Tours at Calle Eros, 16, 1º C-D, 28045 Madrid, or by email to info@bernabeutours.com, proving your identity where necessary.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing of your personal data does not comply with the applicable regulations.

Who do we share your data with?

In general, data obtained through first-party cookies will not be shared with third parties.

However, certain third-party cookies may involve information being processed by external providers and, depending on where those providers and their services are located, international data transfers may take place.

Where applicable, Bernabéu Tours will apply the measures and mechanisms required by current regulations to protect personal data.

If, in the future, profiling or other additional processing requiring consent is carried out with data obtained through cookies, the user will be informed in advance and consent will be requested where legally required.